Our Holiday Home Services

Do you own a holiday home and need some help with it?

Our Management Service

Cotswold Retreats is a family run business, specialising in luxury UK breaks at various locations across the Cotswold Lakes.

Cotswolds Retreats properties are based on the Cotswold Lakes, very close to Cirencester, the Capital of the Cotswolds. We also have a cottage in Stow on the Wold.

Tracey and Lee Kelly were inspired to create Cotswold Retreats, offering luxury accommodation and hot-tub breaks, after buying their first holiday home back in 2019.
We offer a fully managed service for holiday home owners.

Being holiday home owners ourselves we know how important it is to have a good level of occupancy and to also know you have someone looking after your place as if it were their own.
As an independent, family run business we can offer a bespoke service that works for you.
We don't restrict how often you can stay in your own property, so you get to enjoy the benefits of ownership as well as the rewards of letting it to others.
We are based locally so are always on hand for our guests and owners

If you are interested in finding out about of fully managed service please contact us using the button below

Contact Us

Our Booking Agent Service

For some holiday home owners we provide a booking agent service, where we aquire all of the bookings for their property and they manage the day to day running of the property, such as cleaning and guest management.
Our complex booking system connects seamlessly to multiple booking channels. It allows us to set varying prices according to the booking channel and never allows double bookings.
We work together to decide if there are any additional services that they would like us to offer them such as :
Cleaning
Laundry
Guest Management
Maintenance services

Why use Cotswold Retreats?

Flexible - Our services are tailored to the needs of our owners as required whether they be light touch or an end to end service.

Experienced - We are owners of holiday lets ourselves, we know what our guests expect

Standards - We have formed long term partnerships with very selective companies to carryout any work that we do not do ourselves. We monitor this work regularly to ensure the highest standards are met.

Frequently Asked Question

Can I still use my holiday home if Cotswold Retreats are managing it for me?

Yes absolutely! we don’t restrict when or how often you use your property for yourself, family or friends. Just let us know when you want to use it and we will focus on letting it out for the remaining periods.
We also offer owner cleans, so just like your guests, you don’t have to worry about anything other than enjoying your time in your holiday home.

How often do you pay me for bookings in my property?

We send remittance to our owners on a monthly basis

Where do you advertise my property?

We currently work with Airbnb, Booking.com, Waterside Breaks, Buro Scanbrit and our own website

What marketing do you do to promote my property?

We invest in multiple advertising sources such as:
- Social media posts and paid advertising
- Articles with the Reach group
- Email campaigns to our contact groups
- Membership with the Cotswold Water Park Trust
- We advertise on screen in the Gateway Cafe
- We appear in the printed and digital versions of the Cotswold Water Park Map

How much does it cost to set up my property for renting?

We ask that you provide the basics such as china, pots and pans etc (all you would expect in a holiday rental kitchen etc)
We will advise you on any styling that we think would make your home attractive to guests.
Depending on the period of time that you give your home to us for rentals, we provide the bedlinen and towels for guests.
We set up your property free of charge across all of the sales channels.
We can discuss in more details things like insurances and certifcates required.

What other steps do you take to protect my property from things like guest damage?

We take a security deposit on all bookings which is held and then returned after a satisfactory final inspection. In our experience, whilst actually taking the deposit rather than just holding payment card details makes a bit more work for us to do, it does have a greater impact on the care given by guests.
We also do not allow bookings from guest who are staying for a "party". We do not allow one night stays.

How do you ensure housekeeping standards?

We have our own in house Cleaning, Housekeeping and Maintenance and housekeeping teams.
In addition, our Management team undertake a pre-letting check of every property prior to the arrival of guests so they can spot any problems and get them resolved before they become an issue.
In peak periods we flex up by using partner cleaning copmpanies, who work to our standards.